{ "title": "AI memory and context limits", "url": "https://locul.ai/research/ai-memory-limits/", "license": "CC BY 4.0", "author": "Junaid Khalid", "checked": "2026-10-07", "published": "2026-10-07", "note": "Every cell is backed by the vendor's own documentation, fetched on the checked date. \"Not documented\" means no vendor page we could find states it.", "vendors": [ { "key": "chatgpt", "name": "ChatGPT", "maker": "OpenAI", "product": "ChatGPT", "color": "#2e7d55", "plan_names": { "free": "Free", "paid": "Go, Plus, Pro", "team": "Business, Enterprise, Edu" } }, { "key": "claude", "name": "Claude", "maker": "Anthropic", "product": "Claude", "color": "#c2643f", "plan_names": { "free": "Free", "paid": "Pro, Max", "team": "Team, Enterprise" } }, { "key": "gemini", "name": "Gemini", "maker": "Google", "product": "Google Gemini app", "color": "#3c6fd9", "plan_names": { "free": "Free (no Google AI plan)", "paid": "Google AI Plus, Pro, Ultra", "team": "Workspace business, enterprise and education" } }, { "key": "copilot", "name": "Copilot", "maker": "Microsoft", "product": "Microsoft Copilot", "color": "#8a55c9", "plan_names": { "free": "Copilot app (free)", "paid": "Microsoft 365 Personal, Family, Premium, Pro", "team": "Microsoft Copilot and Copilot Chat (work)" } }, { "key": "perplexity", "name": "Perplexity", "maker": "Perplexity", "product": "Perplexity", "color": "#1e7c8c", "plan_names": { "free": "Free", "paid": "Pro, Max", "team": "Enterprise Pro, Enterprise Max" } } ], "rows": [ { "key": "saved_memories", "label": "Saved memories", "question": "Does it keep facts about you from one chat to the next?", "means": "Things you said weeks ago can shape today's answer. Open the memory list once in a while: what is stored there is what it \"knows\" about you." }, { "key": "chat_history", "label": "Past-chat recall", "question": "Can a new chat draw on your old conversations?", "means": "Separate from saved memories. Even with nothing saved, the assistant may pull details from earlier chats, and it has its own switch." }, { "key": "projects", "label": "Projects and workspaces", "question": "Is there a space with its own files, instructions and memory?", "means": "A project keeps the files and rules for one piece of work, so you stop re-uploading the same documents. Limits apply per project." }, { "key": "custom_instructions", "label": "Custom instructions", "question": "Can you set standing instructions for every chat?", "means": "The one memory you fully control: text you write once and the assistant reads every time. Keep it short, because it uses up context." }, { "key": "context_window", "label": "Context window", "question": "How much text one chat can hold at once", "means": "Past this size, the start of a long chat or a big file drops out of view. A bigger window means longer documents before it forgets." }, { "key": "file_limits", "label": "File uploads", "question": "How many files, and how big, per chat", "means": "Decides whether a whole report or codebase fits in one go, or whether you have to split it into parts." }, { "key": "retention", "label": "Retention", "question": "How long chats are kept, and how long after you delete them", "means": "Deleting a chat hides it at once, but a copy can stay on the vendor's servers for a set time. This row says how long." }, { "key": "training", "label": "Training on your chats", "question": "Are your chats used to train models by default?", "means": "The default is what happens if you never open settings. Business plans usually start opted out; personal plans often start opted in." }, { "key": "export_delete", "label": "Export and delete", "question": "Can you download your data and wipe what it remembers?", "means": "Export is your exit: without it, switching assistants means starting from zero. Delete controls decide whether you can remove one memory or only everything." }, { "key": "temporary_chat", "label": "Temporary chat", "question": "Is there a mode that skips memory and history?", "means": "Use it for one-off or sensitive questions. It is not the same as private: most vendors still keep a copy for a short time." } ], "cells": { "chatgpt": { "saved_memories": { "free": { "v": "Limited", "t": "The plan page lists Memory as \"Limited\" on Free. Saved memories can be switched off in Settings. No memory capacity is published." }, "paid": { "v": "Yes", "t": "Go: Memory \"Yes\". Plus and Pro: \"Expanded\". You can review, change or remove what it remembers. No capacity number published." }, "team": { "v": "Yes", "t": "Business, Enterprise and Edu have memory. Enterprise and Edu users can correct memory, turn it off or go back to legacy saved memories." }, "sources": [ { "url": "https://chatgpt.com/pricing/", "title": "ChatGPT pricing: compare plans", "short": "ChatGPT pricing: compare plans", "quotes": [ "Plan: Free, Feature: Memory, Limited / Plan: Go, Feature: Memory, Yes / Plan: Plus, Feature: Memory, Expanded / Plan: Pro, Feature: Memory, Expanded (plan table cells)" ], "read_via": "https://web.archive.org/web/20261005171738/https://chatgpt.com/pricing/", "read_via_date": "2026-10-05" }, { "url": "https://openai.com/index/memory-and-new-controls-for-chatgpt/", "title": "Memory and new controls for ChatGPT", "short": "Memory and new controls for ChatGPT", "quotes": [ "You’re in control of ChatGPT’s memory and can turn off referencing “saved memories” or “chat history” at any time in Settings." ], "read_via": "https://web.archive.org/web/20261001220645/https://openai.com/index/memory-and-new-controls-for-chatgpt/", "read_via_date": "2026-10-01" }, { "url": "https://help.openai.com/en/articles/8590148-memory-in-chatgpt", "title": "Memory in ChatGPT", "short": "Memory in ChatGPT", "quotes": [ "When Memory is enabled, ChatGPT can remember relevant preferences and details from your chats and other available sources. This can help you pick up where you left off and spend less time repeating yourself. (search snippet)", "Learn how ChatGPT uses memory to personalize responses and how to review, change, or remove remembered information. (search snippet)" ] }, { "url": "https://help.openai.com/en/articles/9295112-memory-faq-business-version", "title": "Memory FAQ (Business Version)", "short": "Memory FAQ (Business Version)", "quotes": [ "Learn how memory works with ChatGPT Business, including personal workspace migration, workspace deactivation, and managing settings. (search snippet)" ] }, { "url": "https://help.openai.com/en/articles/10128477-chatgpt-enterprise-and-edu-release-notes", "title": "ChatGPT Enterprise and Edu release notes", "short": "ChatGPT Enterprise and Edu release notes", "quotes": [ "Correct memory, delete a referenced chat, mark a source as not relevant, turn memory off, or return to legacy Saved memories. The memory summary is a high (search snippet)" ] } ] }, "chat_history": { "free": { "v": "Limited", "t": "\"Memory with past chats: Limited\". OpenAI calls it a lightweight version that gives short-term continuity across chats. Can be turned off." }, "paid": { "v": "Yes", "t": "Go: \"Yes\". Plus and Pro: \"Expanded\", a longer-term understanding of you. Turn off \"chat history\" referencing in Settings." }, "team": { "v": "Yes", "t": "With memory on, ChatGPT on Business, Enterprise and Edu can use relevant context from past chats." }, "sources": [ { "url": "https://chatgpt.com/pricing/", "title": "ChatGPT pricing: compare plans", "short": "ChatGPT pricing: compare plans", "quotes": [ "Plan: Free, Feature: Memory with past chats, Limited / Plan: Go, Feature: Memory with past chats, Yes / Plan: Plus, Feature: Memory with past chats, Expanded / Plan: Pro, Feature: Memory with past chats, Expanded (plan table cells)" ], "read_via": "https://web.archive.org/web/20261005171738/https://chatgpt.com/pricing/", "read_via_date": "2026-10-05" }, { "url": "https://openai.com/index/memory-and-new-controls-for-chatgpt/", "title": "Memory and new controls for ChatGPT", "short": "Memory and new controls for ChatGPT", "quotes": [ "Free users have a lightweight version of memory improvements that provides short term continuity across conversations. Memory for Plus and Pro users provides a longer term understanding of the user." ], "read_via": "https://web.archive.org/web/20261001220645/https://openai.com/index/memory-and-new-controls-for-chatgpt/", "read_via_date": "2026-10-01" }, { "url": "https://help.openai.com/en/articles/11391654-chatgpt-business-release-notes", "title": "ChatGPT Business release notes", "short": "ChatGPT Business release notes", "quotes": [ "When memory is enabled, ChatGPT can use relevant context from past chats to keep memory current and make responses more relevant as work (search snippet)" ] }, { "url": "https://help.openai.com/en/articles/10128477-chatgpt-enterprise-and-edu-release-notes", "title": "ChatGPT Enterprise and Edu release notes", "short": "ChatGPT Enterprise and Edu release notes", "quotes": [ "When memory is enabled, ChatGPT can use relevant context from past chats to (search snippet)" ] } ] }, "projects": { "free": { "v": "Yes, 5 files", "t": "Unlimited projects; up to 5 files per project." }, "paid": { "v": "25 or 40 files", "t": "Go and Plus: 25 files per project. Pro: 40 files per project. Unlimited projects." }, "team": { "v": "40 files", "t": "Business, Enterprise, Edu: up to 40 files per project. Unlimited projects." }, "sources": [ { "url": "https://chatgpt.com/pricing/", "title": "ChatGPT pricing: compare plans", "short": "ChatGPT pricing: compare plans", "quotes": [ "Projects / Plan: Free, Feature: Projects, Yes / Plan: Go, Feature: Projects, Yes / Plan: Plus, Feature: Projects, Yes / Plan: Pro, Feature: Projects, Yes (plan table cells)" ], "read_via": "https://web.archive.org/web/20261005171738/https://chatgpt.com/pricing/", "read_via_date": "2026-10-05" }, { "url": "https://help.openai.com/en/articles/10169521-projects-in-chatgpt", "title": "Projects in ChatGPT", "short": "Projects in ChatGPT", "quotes": [ "Users can create an unlimited amount of projects. Free: 5 files per project Go, Plus: 25 files per project Edu, Pro, Business, Enterprise: 40 files per project (search snippet)", "Projects keep related chats, files, and instructions together. ChatGPT can use that context to support ongoing work, such as writing, research, or planning. (search snippet)" ] }, { "url": "https://help.openai.com/en/articles/8555545-uploading-files-and-audio-to-chatgpt", "title": "Uploading files and audio to ChatGPT", "short": "Uploading files and audio to ChatGPT", "quotes": [ "Free: up to 5 files per project. Go and Plus: up to 25 files per project. Edu, Pro, Business, and Enterprise: up to 40 files per project. (search snippet)" ] } ] }, "custom_instructions": { "free": { "v": "Yes", "t": "Settings > Customize ChatGPT > Custom Instructions. No character limit on the pages we could read." }, "paid": { "v": "Yes", "t": "Settings > Customize ChatGPT > Custom Instructions. No character limit on the pages we could read." }, "team": { "v": "Yes", "t": "Business can set custom instructions and a personality; they carry over when you move a personal workspace into Business." }, "sources": [ { "url": "https://help.openai.com/en/articles/8096356-chatgpt-custom-instructions", "title": "ChatGPT Custom Instructions", "short": "ChatGPT Custom Instructions", "quotes": [ "In your Settings, select Customize ChatGPT. Please make sure that Enable customization is toggled ON. Enter your instructions in the Custom Instructions field. (search snippet)" ] }, { "url": "https://help.openai.com/en/articles/8590148-memory-in-chatgpt", "title": "Memory in ChatGPT", "short": "Memory in ChatGPT", "quotes": [ "Custom instructions are direct guidance that you provide about what ChatGPT should know and how it should respond. (search snippet)" ] }, { "url": "https://help.openai.com/en/articles/11391654-chatgpt-business-release-notes", "title": "ChatGPT Business release notes", "short": "ChatGPT Business release notes", "quotes": [ "You can now choose from four distinct personalities or use the Default personality in your Customize ChatGPT settings. You can set custom instructions and (search snippet)" ] }, { "url": "https://help.openai.com/en/articles/8801890-migrating-your-personal-workspace-to-chatgpt-business-or-enterprise", "title": "Migrating your personal workspace to ChatGPT Business or Enterprise", "short": "Migrating your personal workspace to ChatGPT Business or Ente...", "quotes": [ "Your custom instructions, profile details such as your name and role, selected personality, and supported response-style preferences are eligible to transfer. (search snippet)" ] } ] }, "context_window": { "free": { "v": "27K", "t": "27K tokens in total with the Instant model; \"Varies\" with the reasoning model. Instructions and memories use part of it." }, "paid": { "v": "54K to 400K", "t": "Go and Plus: 54K (Instant), 256K (Reasoning). Pro: 128K (Instant), 400K (Reasoning). Totals, not just your input." }, "team": { "v": "Not documented", "t": "The business plan pages we could read give no number. An undated Enterprise file guide, seen only in search results, mentions 128K." }, "sources": [ { "url": "https://chatgpt.com/pricing/", "title": "ChatGPT pricing: compare plans", "short": "ChatGPT pricing: compare plans", "quotes": [ "GPT Instant total context window / Plan: Free, Feature: GPT Instant total context window, 27K / Plan: Go, ... 54K / Plan: Plus, ... 54K / Plan: Pro, ... 128K / GPT Reasoning total context window / Plan: Free, ... Varies / Plan: Go, ... 256K / Plan: Plus, ... 256K / Plan: Pro, ... 400K (plan table cells)", "The portion available for user input is smaller than the total window, as space is also used for system instructions (including tools and personality), memories (if enabled), and internal processing (reviewing information, reasoning, and response generation)." ], "read_via": "https://web.archive.org/web/20261005171738/https://chatgpt.com/pricing/", "read_via_date": "2026-10-05" }, { "url": "https://help.openai.com/en/articles/10029836-optimizing-file-uploads-in-chatgpt-enterprise", "title": "Optimizing File Uploads in ChatGPT Enterprise", "short": "Optimizing File Uploads in ChatGPT Enterprise", "quotes": [ "ChatGPT Enterprise uses models with a maximum context window of 128k tokens (roughly 200 pages of text). (search snippet)" ] } ] }, "file_limits": { "free": { "v": "512 MB per file", "t": "512 MB hard limit per file. Uploads are \"Limited\" on Free; up to 5 files per project. No daily cap on the pages we could read." }, "paid": { "v": "512 MB per file", "t": "512 MB per file. Projects: Go and Plus 25 files, Pro 40 files. No daily cap on the pages we could read." }, "team": { "v": "512 MB per file", "t": "512 MB per file. Business, Enterprise and Edu: up to 40 files per project." }, "sources": [ { "url": "https://chatgpt.com/pricing/", "title": "ChatGPT pricing: compare plans", "short": "ChatGPT pricing: compare plans", "quotes": [ "File uploads / Plan: Free, Feature: File uploads, Limited / Plan: Go, Feature: File uploads, Yes / Plan: Plus, Feature: File uploads, Yes / Plan: Pro, Feature: File uploads, Yes (plan table cells)" ], "read_via": "https://web.archive.org/web/20261005171738/https://chatgpt.com/pricing/", "read_via_date": "2026-10-05" }, { "url": "https://help.openai.com/en/articles/20001052-file-storage-and-library-in-chatgpt", "title": "File storage and Library in ChatGPT", "short": "File storage and Library in ChatGPT", "quotes": [ "All files uploaded to a GPT or a ChatGPT conversation have a hard limit of 512MB per file. (search snippet)" ] }, { "url": "https://help.openai.com/en/articles/8555545-uploading-files-and-audio-to-chatgpt", "title": "Uploading files and audio to ChatGPT", "short": "Uploading files and audio to ChatGPT", "quotes": [ "Free: up to 5 files per project. Go and Plus: up to 25 files per project. Edu, Pro, Business, and Enterprise: up to 40 files per project. (search snippet)" ] } ] }, "retention": { "free": { "v": "30 days after delete", "t": "Deleted chats and data are removed within 30 days unless kept for safety or legal reasons. Temporary Chats auto-delete within 30 days." }, "paid": { "v": "30 days after delete", "t": "Deleted chats and data are removed within 30 days unless kept for safety or legal reasons. Temporary Chats auto-delete within 30 days." }, "team": { "v": "Admin controls", "t": "Workspace admins set how long data is kept. Deleted or unsaved conversations are removed within 30 days unless the law requires longer." }, "sources": [ { "url": "https://openai.com/policies/row-privacy-policy/", "title": "OpenAI Privacy Policy", "short": "OpenAI Privacy Policy", "quotes": [ "Once you choose to delete Personal Data, we will remove it from our systems within 30 days unless we need to retain it for longer as described below", "Temporary Chats will be automatically deleted within 30 days (unless we have to retain them for safety or legal reasons, as described further below)" ], "read_via": "https://web.archive.org/web/20261001064742/https://openai.com/policies/row-privacy-policy/", "read_via_date": "2026-10-01" }, { "url": "https://openai.com/enterprise-privacy/", "title": "Enterprise privacy at OpenAI", "short": "Enterprise privacy at OpenAI", "quotes": [ "Your workspace admins can control how long your data is retained. Any deleted or unsaved conversations are removed from our systems within 30 days, unless longer retention is required by law", "Your workspace admins control how long your data is retained. Any deleted conversations are removed from our systems within 30 days, unless we are legally required to retain them." ], "read_via": "https://web.archive.org/web/20261002004812/https://openai.com/enterprise-privacy/", "read_via_date": "2026-10-02" } ] }, "training": { "free": { "v": "Yes, opt-out", "t": "Chats on personal plans may be used to train models. Turn off \"Improve the model for everyone\" in Data Controls; it applies to new chats." }, "paid": { "v": "Yes, opt-out", "t": "Chats on personal plans may be used to train models. Turn off \"Improve the model for everyone\" in Data Controls; it applies to new chats. The plan page says \"Opt-out available\"." }, "team": { "v": "No", "t": "Business, Enterprise and Edu data is not used for training by default." }, "sources": [ { "url": "https://chatgpt.com/pricing/", "title": "ChatGPT pricing: compare plans", "short": "ChatGPT pricing: compare plans", "quotes": [ "Content is used to train our models / Plan: Free, Feature: Content is used to train our models, Opt-out available (same for Go, Plus, Pro) (plan table cells)" ], "read_via": "https://web.archive.org/web/20261005171738/https://chatgpt.com/pricing/", "read_via_date": "2026-10-05" }, { "url": "https://openai.com/policies/how-your-data-is-used-to-improve-model-performance/", "title": "How your data is used to improve model performance", "short": "How your data is used to improve model performance", "quotes": [ "When you use our services for individuals such as ChatGPT, Sora, or Operator, we may use your content to train our models.", "Once you opt out, new conversations will not be used to train our models." ], "read_via": "https://web.archive.org/web/20261002103100/https://openai.com/policies/how-your-data-is-used-to-improve-model-performance/", "read_via_date": "2026-10-02" }, { "url": "https://openai.com/enterprise-privacy/", "title": "Enterprise privacy at OpenAI", "short": "Enterprise privacy at OpenAI", "quotes": [ "By default, we do not use your business data for training our models." ], "read_via": "https://web.archive.org/web/20261002004812/https://openai.com/enterprise-privacy/", "read_via_date": "2026-10-02" }, { "url": "https://help.openai.com/en/articles/20001052-file-storage-and-library-in-chatgpt", "title": "File storage and Library in ChatGPT", "short": "File storage and Library in ChatGPT", "quotes": [ "improve model performance if you have “Improve the model for everyone” turned on. You can turn it off anytime in Settings > Data Controls. (search snippet)" ] } ] }, "export_delete": { "free": { "v": "Yes", "t": "Export your history and data from Data Controls. Review, change or remove memories; delete chats or the account (removed within 30 days)." }, "paid": { "v": "Yes", "t": "Export your history and data from Data Controls. Review, change or remove memories; delete chats or the account (removed within 30 days)." }, "team": { "v": "Admin controls", "t": "Admins can view, export and delete conversations in the workspace. Users can correct memory or delete a referenced chat." }, "sources": [ { "url": "https://openai.com/policies/row-privacy-policy/", "title": "OpenAI Privacy Policy", "short": "OpenAI Privacy Policy", "quotes": [ "You can export your ChatGPT history and data in your account’s data controls." ], "read_via": "https://web.archive.org/web/20261001064742/https://openai.com/policies/row-privacy-policy/", "read_via_date": "2026-10-01" }, { "url": "https://openai.com/enterprise-privacy/", "title": "Enterprise privacy at OpenAI", "short": "Enterprise privacy at OpenAI", "quotes": [ "Workspace admins have control over workspaces and can view, access, export, and delete end user conversations in the workspace." ], "read_via": "https://web.archive.org/web/20261002004812/https://openai.com/enterprise-privacy/", "read_via_date": "2026-10-02" }, { "url": "https://help.openai.com/en/articles/8590148-memory-in-chatgpt", "title": "Memory in ChatGPT", "short": "Memory in ChatGPT", "quotes": [ "Learn how ChatGPT uses memory to personalize responses and how to review, change, or remove remembered information. (search snippet)" ] }, { "url": "https://help.openai.com/en/articles/10128477-chatgpt-enterprise-and-edu-release-notes", "title": "ChatGPT Enterprise and Edu release notes", "short": "ChatGPT Enterprise and Edu release notes", "quotes": [ "Correct memory, delete a referenced chat, mark a source as not relevant, turn memory off, or return to legacy Saved memories. (search snippet)" ] } ] }, "temporary_chat": { "free": { "v": "Yes", "t": "Temporary Chat: not in history, creates no memories, not used for training, deleted within 30 days. OpenAI pages differ on whether it can read existing memories." }, "paid": { "v": "Yes", "t": "Temporary Chat: not in history, creates no memories, not used for training, deleted within 30 days. OpenAI pages differ on whether it can read existing memories." }, "team": { "v": "Not documented", "t": "The business privacy page covers \"unsaved conversations\" (removed within 30 days) but no page we could read confirms Temporary Chat on business plans." }, "sources": [ { "url": "https://openai.com/policies/how-your-data-is-used-to-improve-model-performance/", "title": "How your data is used to improve model performance", "short": "How your data is used to improve model performance", "quotes": [ "When you use ChatGPT, you can also use Temporary Chat from the dropdown. Chats from Temporary Chat won’t appear in history, use or create memories, or be used to train our models." ], "read_via": "https://web.archive.org/web/20261002103100/https://openai.com/policies/how-your-data-is-used-to-improve-model-performance/", "read_via_date": "2026-10-02" }, { "url": "https://openai.com/policies/row-privacy-policy/", "title": "OpenAI Privacy Policy", "short": "OpenAI Privacy Policy", "quotes": [ "Temporary Chats will be automatically deleted within 30 days (unless we have to retain them for safety or legal reasons, as described further below)" ], "read_via": "https://web.archive.org/web/20261001064742/https://openai.com/policies/row-privacy-policy/", "read_via_date": "2026-10-01" }, { "url": "https://help.openai.com/en/articles/8914046-temporary-chat-in-chatgpt", "title": "Temporary chat in ChatGPT", "short": "Temporary chat in ChatGPT", "quotes": [ "It can use existing memories, custom instructions, and plugins to personalize responses. Before the conversation begins, you can turn personalization off. (search snippet)" ] } ] } }, "claude": { "saved_memories": { "free": { "v": "On by default", "t": "Memory from chats is on by default; view, edit or delete each memory topic in Settings > Memory. No capacity limit documented." }, "paid": { "v": "On by default", "t": "Memory from chats is on by default; view, edit or delete each memory topic in Settings > Memory. No capacity limit documented. On by default, topics editable and deletable, Pause or Reset memory available." }, "team": { "v": "Admin controls", "t": "Owners must enable memory for the org; then off for each member until they turn it on. Not for HIPAA or custom-retention orgs." }, "sources": [ { "url": "https://support.claude.com/en/articles/11817273-use-claude-s-chat-search-and-memory-to-build-on-previous-context", "title": "Use Claude's chat search and memory to build on previous context", "short": "Use Claude's chat search and memory to build on previous context", "quotes": [ "Memory is on by default for Free, Pro, and Max plans on the web, Claude Desktop, and Claude Mobile (update to the latest version of the app). On Team and Enterprise plans, owners control whether memory is available, and it's off for each member until they turn it on.", "See exactly what Claude remembers about you in Settings > Memory . Everything Claude remembers is listed under Topics . Select any topic to read it, then use the edit icon to change it or select \"Delete\" to remove it.", "Reset memory: Permanently deletes all memories including project memories.", "Memory isn't available to organizations with HIPAA, public-sector, or custom data retention agreements." ] }, { "url": "https://claude.com/pricing", "title": "Claude pricing: Compare features across plans", "short": "Claude pricing: Compare features across plans", "quotes": [ "Memory across conversations" ] } ] }, "chat_history": { "free": { "v": "No", "t": "Search and reference past chats is documented for paid plans only." }, "paid": { "v": "On by default", "t": "Pro and Max: Claude can search past chats (RAG tool call); on by default once rolled out, toggle \"Search and reference chats\"." }, "team": { "v": "Yes", "t": "Team and Enterprise included; not available if an Enterprise org uses customer-managed encryption keys." }, "sources": [ { "url": "https://support.claude.com/en/articles/11817273-use-claude-s-chat-search-and-memory-to-build-on-previous-context", "title": "Use Claude's chat search and memory to build on previous context", "short": "Use Claude's chat search and memory to build on previous context", "quotes": [ "Searching past chats is available to users on paid plans (Pro, Max, Team, and Enterprise plans) on the web, Claude Desktop, and Claude Mobile apps.", "Once the ability to search past chats is rolled out to your account, it will be enabled by default.", "Yes, navigate to Settings > Memory and switch the toggle next to \"Search and reference chats\" off:", "You can't search past chats if your organization uses customer-managed encryption keys on an Enterprise plan because conversation content is encrypted." ] } ] }, "projects": { "free": { "v": "Up to 5", "t": "Free users can create a maximum of five projects, each with its own knowledge, instructions and separate project memory." }, "paid": { "v": "Unlimited", "t": "Unlimited projects; RAG expands project knowledge up to 10x once it nears the context window. Project files 30MB each." }, "team": { "v": "Yes", "t": "Same plus sharing with org members (Can view / Can edit) and admin sharing controls." }, "sources": [ { "url": "https://support.claude.com/en/articles/9517075-what-are-projects", "title": "What are projects?", "short": "What are projects?", "quotes": [ "Projects are available to all users, including those with free Claude accounts. Free users can create a maximum of five projects.", "Enhanced project knowledge with RAG is only available to users with paid Claude plans (Pro, Max, Team, or Enterprise).", "For users on Team and Enterprise plans, projects can be shared with other members of your organization, enabling powerful collaboration and knowledge sharing capabilities." ] }, { "url": "https://support.claude.com/en/articles/11817273-use-claude-s-chat-search-and-memory-to-build-on-previous-context", "title": "Use Claude's chat search and memory to build on previous context", "short": "Use Claude's chat search and memory to build on previous context", "quotes": [ "Each project has its own separate memory space and dedicated project summary, so the context within each of your projects is focused, relevant, and separate from other projects or non-project chats." ] }, { "url": "https://support.claude.com/en/articles/11473015-retrieval-augmented-generation-rag-for-projects", "title": "Retrieval augmented generation (RAG) for projects", "short": "Retrieval augmented generation (RAG) for projects", "quotes": [ "When your project knowledge approaches the context window limit, Claude will automatically enable RAG mode to expand your project's capacity by up to 10x while maintaining quality responses." ] }, { "url": "https://support.claude.com/en/articles/8241126-upload-files-to-claude", "title": "Upload files to Claude", "short": "Upload files to Claude", "quotes": [ "File size: 30MB per file Number of files: Unlimited, but total content must fit within Claude's context window" ] }, { "url": "https://claude.com/pricing", "title": "Claude pricing: Compare features across plans", "short": "Claude pricing: Compare features across plans", "quotes": [ "Projects Up to 5 Yes Yes Yes" ] } ] }, "custom_instructions": { "free": { "v": "Yes", "t": "\"Instructions for Claude\" in Settings apply to all chats. Character limit not documented." }, "paid": { "v": "Yes", "t": "Same account-wide Instructions for Claude, plus per-project instructions. Character limit not documented." }, "team": { "v": "Yes", "t": "User instructions plus owner-set organization instructions (max 3,000 characters), which take precedence." }, "sources": [ { "url": "https://support.claude.com/en/articles/10185728-understanding-claude-s-personalization-features", "title": "Understanding Claude's personalization features", "short": "Understanding Claude's personalization features", "quotes": [ "Instructions are account-wide settings that help Claude understand your general instructions that Claude should consider in responses.", "Any instructions you add here will be applied to all of your conversations with Claude." ] }, { "url": "https://claude.com/pricing", "title": "Claude pricing: Compare features across plans", "short": "Claude pricing: Compare features across plans", "quotes": [ "User preferences Yes Yes Yes Yes" ] }, { "url": "https://support.claude.com/en/articles/14546867-set-organization-instructions", "title": "Set organization instructions", "short": "Set organization instructions", "quotes": [ "Enter your instructions in the text area. The maximum length is 3,000 characters.", "When both are set, organization instructions take precedence." ] } ] }, "context_window": { "free": { "v": "Up to 1M", "t": "Pricing page: \"Up to 1M varies by model\". No per-model table for Free in the help center." }, "paid": { "v": "200K to 1M", "t": "Chat: 1M on Fable 5.1, Opus 5.5, Opus 5, Sonnet 5.5, Sonnet 5; 500K on Fable 5, Opus 4.6 to 4.8, Sonnet 4.6; 200K others." }, "team": { "v": "200K to 1M", "t": "Same per-model table covers Team and Enterprise; pricing page shows \"Up to 1M varies by model\"." }, "sources": [ { "url": "https://claude.com/pricing", "title": "Claude pricing: Compare features across plans", "short": "Claude pricing: Compare features across plans", "quotes": [ "Context window More information Up to 1M varies by model Up to 1M varies by model Up to 1M varies by model Up to 1M varies by model" ] }, { "url": "https://support.claude.com/en/articles/8606394-how-large-is-the-context-window-on-paid-claude-plans", "title": "How large is the context window on paid Claude plans?", "short": "How large is the context window on paid Claude plans?", "quotes": [ "This article explains how large the context window is on paid Claude plans (Pro, Max, Team, Enterprise) when you chat with Claude, or use Claude Code or Claude Cowork.", "Outside of these models, Claude’s context window size is 200K, meaning it can ingest 200K+ tokens (about 500 pages of text or more) when using a paid Claude plan to chat with Claude." ] }, { "url": "https://support.claude.com/en/articles/11647753-how-do-usage-and-length-limits-work", "title": "How do usage and length limits work?", "short": "How do usage and length limits work?", "quotes": [ "On paid plans, the newest models support up to a 1M token context window, while others support 500K or 200K tokens." ] } ] }, "file_limits": { "free": { "v": "500MB, 20 files", "t": "Chat: 500MB per file, up to 20 files per chat, PDFs up to 1000 pages. Project files: 30MB each. No per-plan split documented." }, "paid": { "v": "500MB, 20 files", "t": "Same documented limits: 500MB per file, 20 files per chat, 8000x8000 px images; project files 30MB each." }, "team": { "v": "500MB, 20 files", "t": "Same documented limits; no separate business-tier file caps documented. Daily upload caps not documented." }, "sources": [ { "url": "https://support.claude.com/en/articles/8241126-upload-files-to-claude", "title": "Upload files to Claude", "short": "Upload files to Claude", "quotes": [ "File size: 500MB per file Number of files: Up to 20 files per chat Image dimensions: Up to 8000x8000 pixels Number of pages: PDFs are limited to 1000 pages", "File size: 30MB per file Number of files: Unlimited, but total content must fit within Claude's context window" ] } ] }, "retention": { "free": { "v": "30 days or 5 years", "t": "Deleted chats purged from backend within 30 days. If training is allowed, de-identified data kept up to 5 years. Incognito: 30 days." }, "paid": { "v": "30 days or 5 years", "t": "Deleted chats purged from backend within 30 days. If training is allowed, de-identified data kept up to 5 years. Incognito: 30 days. Memory follows chat retention; deleting a chat does not remove memories made from it." }, "team": { "v": "Admin controls", "t": "Deleted chats purged within 30 days; Enterprise owners can set custom retention (minimum 30 days). Default: kept indefinitely." }, "sources": [ { "url": "https://privacy.claude.com/en/articles/10023548-how-long-do-you-store-my-data", "title": "How long do you store my data?", "short": "How long do you store my data?", "quotes": [ "Removed from your chat history immediately Deleted from our back-end storage systems within 30 days", "If you allow us to use your chats or coding sessions to improve Claude, we may retain your data in a de-identified format for up to 5 years in our model training pipelines." ] }, { "url": "https://www.anthropic.com/news/updates-to-our-consumer-terms", "title": "Updates to Consumer Terms and Privacy Policy", "short": "Updates to Consumer Terms and Privacy Policy", "quotes": [ "If you do not choose to provide your data for model training, you’ll continue with our existing 30-day data retention period." ] }, { "url": "https://support.claude.com/en/articles/12260368-use-incognito-chats", "title": "Use incognito chats", "short": "Use incognito chats", "quotes": [ "While incognito chats aren't saved to your chat history, they are retained for either 30 days (default), or longer in accordance with your organization's custom data retention setting (available for Enterprise plans)." ] }, { "url": "https://support.claude.com/en/articles/11817273-use-claude-s-chat-search-and-memory-to-build-on-previous-context", "title": "Use Claude's chat search and memory to build on previous context", "short": "Use Claude's chat search and memory to build on previous context", "quotes": [ "When a conversation expires or is deleted, related memory entries generated from it won’t be removed, but you can delete individual memories at any time." ] }, { "url": "https://privacy.claude.com/en/articles/7996866-how-long-do-you-store-my-organization-s-data", "title": "How long do you store my organization’s data?", "short": "How long do you store my organization’s data?", "quotes": [ "Incognito chats are automatically deleted within 30 days unless flagged as a Usage Policy violation." ] }, { "url": "https://support.claude.com/en/articles/10440198-configure-custom-data-retention-controls-for-enterprise-plans", "title": "Configure custom data retention controls for Enterprise plans", "short": "Configure custom data retention controls for Enterprise plans", "quotes": [ "The minimum retention period is 30 days, and each month is counted as 30 days.", "By default, data is retained indefinitely unless a custom retention period is set." ] } ] }, "training": { "free": { "v": "Yes, opt-out", "t": "User choice (asked at signup); training on unless you turn off \"Help improve our AI models\" in Settings > Privacy. Incognito never used." }, "paid": { "v": "Yes, opt-out", "t": "User choice (asked at signup); training on unless you turn off \"Help improve our AI models\" in Settings > Privacy. Incognito never used. Toggle \"Help improve our AI models\" under Settings > Privacy." }, "team": { "v": "No", "t": "No training on Team or Enterprise content by default, unless you send thumbs up/down feedback or otherwise allow it." }, "sources": [ { "url": "https://claude.com/pricing", "title": "Claude pricing: Compare features across plans", "short": "Claude pricing: Compare features across plans", "quotes": [ "Model training More information Opt-out Opt-out Opt-out Opt-out", "No model training on your content by default" ] }, { "url": "https://www.anthropic.com/legal/privacy", "title": "Privacy Policy (effective September 10, 2026)", "short": "Privacy Policy (effective September 10, 2026)", "quotes": [ "We may use your Inputs and Outputs to train and improve Anthropic AI models, unless you opt out through your account settings." ] }, { "url": "https://www.anthropic.com/news/updates-to-our-consumer-terms", "title": "Updates to Consumer Terms and Privacy Policy", "short": "Updates to Consumer Terms and Privacy Policy", "quotes": [ "If you’re a new user, you can select your preference in the signup process." ] }, { "url": "https://privacy.claude.com/en/articles/12109829-how-do-i-change-my-model-improvement-privacy-settings", "title": "How do I change my model improvement privacy settings?", "short": "How do I change my model improvement privacy settings?", "quotes": [ "Under Help Improve our AI models, click the button to toggle it off/on" ] }, { "url": "https://privacy.claude.com/en/articles/10023548-how-long-do-you-store-my-data", "title": "How long do you store my data?", "short": "How long do you store my data?", "quotes": [ "Your Incognito chats are not used to improve Claude, even if you have enabled Model Improvement in your Privacy Settings ." ] }, { "url": "https://privacy.claude.com/en/articles/7996868-is-my-data-used-for-model-training", "title": "Is my data used for model training? (Commercial)", "short": "Is my data used for model training? (Commercial)", "quotes": [ "By default, we will not use your inputs or outputs from our commercial products (e.g. Claude for Work, Anthropic API, Claude Gov, etc.) to train our models." ] } ] }, "export_delete": { "free": { "v": "Yes", "t": "Export data in Settings > Privacy (web/desktop). Delete single memory topics, Reset memory, delete chats, or delete account." }, "paid": { "v": "Yes", "t": "Export data in Settings > Privacy (web/desktop). Delete single memory topics, Reset memory, delete chats, or delete account. Memory data is included in data exports." }, "team": { "v": "Admin controls", "t": "Only the Primary Owner can export org data; members have no self-serve export. Members can delete their own memories and chats." }, "sources": [ { "url": "https://support.claude.com/en/articles/9450526-export-your-claude-data", "title": "Export your Claude data", "short": "Export your Claude data", "quotes": [ "Data exports are available to individual Claude users on Free, Pro, and Max plans. Data exports include conversation data and the user data for your account.", "Individual Claude users can export user information and chat history from Settings > Privacy on the web app or Claude Desktop (it's not possible to run an export from Claude for iOS or Android)." ] }, { "url": "https://support.claude.com/en/articles/11817273-use-claude-s-chat-search-and-memory-to-build-on-previous-context", "title": "Use Claude's chat search and memory to build on previous context", "short": "Use Claude's chat search and memory to build on previous context", "quotes": [ "All memory data is included in data exports.", "Reset memory: Permanently deletes all memories including project memories.", "Once a user has opted in, they control their own sensitive memories: they can view and delete individual entries, or turn sensitive topics off to stop saving new ones. Owners can't view or edit a user’s individual memories." ] }, { "url": "https://support.claude.com/en/articles/8230524-delete-or-rename-a-conversation", "title": "Delete or rename a conversation", "short": "Delete or rename a conversation", "quotes": [ "To delete all data associated with your Claude account, delete your account." ] }, { "url": "https://support.claude.com/en/articles/13346720-export-your-organization-s-data", "title": "Export your organization's data", "short": "Export your organization's data", "quotes": [ "Organization data exports are only available to Team and Enterprise plan Primary Owners. Data exports include conversation data and the user data for your account. Individual members of Team and Enterprise organizations do not have a self-serve export option." ] } ] }, "temporary_chat": { "free": { "v": "Incognito", "t": "Incognito chat (ghost icon): not saved to history or memory, not used for training, kept 30 days. Also a per-chat Memory off switch." }, "paid": { "v": "Incognito", "t": "Incognito chat (ghost icon): not saved to history or memory, not used for training, kept 30 days. Also a per-chat Memory off switch. Not available inside projects; use the per-chat Memory toggle there instead." }, "team": { "v": "Incognito", "t": "Available, but included in org data exports and the Compliance API; kept 30 days or longer under org retention policy." }, "sources": [ { "url": "https://support.claude.com/en/articles/12260368-use-incognito-chats", "title": "Use incognito chats", "short": "Use incognito chats", "quotes": [ "Incognito chats are temporary conversations that aren't saved to your chat history or to Claude’s memory .", "Incognito chats are available to all Claude users (Free, Pro, Max, Team, and Enterprise plans).", "Incognito chats are not used for training.", "While incognito chats aren't saved to your chat history, they are retained for either 30 days (default), or longer in accordance with your organization's custom data retention setting (available for Enterprise plans).", "Incognito mode is currently only available for chats outside of projects, so you won't see the ghost icon when starting a chat within a project.", "Incognito chats are included in organizational data exports available to account Owners.", "Incognito chats are included in the Compliance API (available for Enterprise plans)." ] }, { "url": "https://support.claude.com/en/articles/11817273-use-claude-s-chat-search-and-memory-to-build-on-previous-context", "title": "Use Claude's chat search and memory to build on previous context", "short": "Use Claude's chat search and memory to build on previous context", "quotes": [ "You can leave memory on for your account and still turn it off for one chat. Claude won't use what it remembers about you in that chat, and nothing from the chat is saved to memory." ] } ] } }, "gemini": { "saved_memories": { "free": { "v": "No", "t": "Asking Gemini to remember specific facts needs a Google AI plan, US only. Free users still get Memory from past chats." }, "paid": { "v": "Yes (US only)", "t": "Say 'Remember that...' to save facts; correct them in chat. Requires 18+, personal account, US, Memory on. No capacity limit documented." }, "team": { "v": "No", "t": "Not available on work or school accounts." }, "sources": [ { "url": "https://support.google.com/gemini/answer/16598625?hl=en", "title": "Manage what Gemini remembers about you and customize responses", "short": "Manage what Gemini remembers about you and customize responses", "quotes": [ "To manage what Gemini Apps remembers, you need to: be over 18. Have a Google AI plan.", "Only available in the US. All users can add instructions for Gemini Apps.", "Gemini will remember the information or instructions you share with it, even in new chats.", "If Gemini gets a detail wrong or its information is outdated, you can correct it in your chat.", "Sign in with a personal Google Account. This feature isn’t available when you sign in to a work, school, or supervised Google Account." ] }, { "url": "https://support.google.com/gemini/answer/16598469?hl=en", "title": "Get personalization with memory of your past Gemini chats", "short": "Get personalization with memory of your past Gemini chats", "quotes": [ "To delete something that Gemini remembered about you, delete all chats with this info from Gemini Apps Activity." ] } ] }, "chat_history": { "free": { "v": "Yes", "t": "'Memory' of past chats personalizes replies. Needs 18+, personal account, Keep Activity on. Default state not documented." }, "paid": { "v": "Yes", "t": "Same Memory feature as free (Settings > Personal Intelligence > Memory). Not available in Gems or Live chats." }, "team": { "v": "No", "t": "Memory of past chats and Personal Intelligence are not available for work or school accounts." }, "sources": [ { "url": "https://support.google.com/gemini/answer/16598469?hl=en", "title": "Get personalization with memory of your past Gemini chats", "short": "Get personalization with memory of your past Gemini chats", "quotes": [ "You can get a personalized experience from Gemini Apps using memory of your past chats. With this feature, Gemini can learn from your chats to understand more about you and your world.", "Have Keep Activity on. This feature isn’t available when this setting is off.", "Not available in certain features, like Gems or Live chats.", "Sign in with a personal Google Account. This feature isn’t available when you sign in to a work, school, or supervised Google Account." ] }, { "url": "https://support.google.com/a/answer/15706919?hl=en", "title": "Generative AI in Google Workspace Privacy Hub", "short": "Generative AI in Google Workspace Privacy Hub", "quotes": [ "Is Personal Intelligence available for Google Workspace Business, Enterprise, or Education accounts? No." ] } ] }, "projects": { "free": { "v": "Gems + Notebooks", "t": "Gems on all plans (becoming skills Nov 2026). Gemini Notebook in Gemini: 100 notebooks, 50 sources each." }, "paid": { "v": "Gems + Notebooks", "t": "Notebooks: Plus 200 x 100 sources; Pro 500 x 300; Ultra 500 x 500 (20 TB) or 600 (30 TB). Gem file caps not documented." }, "team": { "v": "Gems + Notebooks", "t": "Gems remain until March 2027 (business) or June 2027 (education). Gemini Notebook is a core Workspace service. Limits not documented." }, "sources": [ { "url": "https://support.google.com/gemini/answer/16275805?hl=en", "title": "Gemini Apps limits & upgrades for Google AI subscribers", "short": "Gemini Apps limits & upgrades for Google AI subscribers", "quotes": [ "Feature | Without a Google AI plan | Google AI Plus | Google AI Pro | Google AI Ultra ... Gems | Checkmark | Checkmark | Checkmark | Checkmark (table cells)" ] }, { "url": "https://support.google.com/gemini/answer/15146780?hl=en", "title": "Use Gems in Gemini Apps", "short": "Use Gems in Gemini Apps", "quotes": [ "Starting in November 2026, Gems will go away on personal Google accounts and automatically transition to skills." ] }, { "url": "https://support.google.com/gemini/answer/18560919?hl=en", "title": "About the transition from Gems to skills", "short": "About the transition from Gems to skills", "quotes": [ "November 2026: Personal Google accounts. March 2027: Workspace business, enterprise, and non-profit accounts. June 2027: Workspace education accounts." ] }, { "url": "https://support.google.com/gemininotebook/answer/17003757?hl=en", "title": "Notebooks in Gemini Apps", "short": "Notebooks in Gemini Apps", "quotes": [ "Notebooks you create in Gemini Notebook will now automatically appear in Gemini's navigation. You can view, edit, and chat with your notebooks from either Gemini Notebook or Gemini." ] }, { "url": "https://support.google.com/gemininotebook/answer/16213268?hl=en", "title": "Learn about Gemini Notebook's plans", "short": "Learn about Gemini Notebook's plans", "quotes": [ "Gemini Notebook Standard | Gemini Notebook in Plus | Gemini Notebook in Pro | Gemini Notebook in Ultra (20 TB Plan) | Gemini Notebook in Ultra (30 TB Plan) ... Notebooks | 100/user | 200/user | 500/user | 500/user | 500/user | Sources | 50/notebook | 100/notebook | 300/notebook | 500/notebook | 600/notebook (table cells)" ] }, { "url": "https://support.google.com/a/answer/15706919?hl=en", "title": "Generative AI in Google Workspace Privacy Hub", "short": "Generative AI in Google Workspace Privacy Hub", "quotes": [ "As a core Workspace service, Gemini Notebook is subject to your organization's Workspace agreement" ] } ] }, "custom_instructions": { "free": { "v": "Yes", "t": "'Instructions for Gemini' ('Saved info' in some regions) apply to every chat. Character limit not documented." }, "paid": { "v": "Yes", "t": "Same Instructions for Gemini, plus skills (18+): up to 100 active at a time. Character limit not documented." }, "team": { "v": "No", "t": "Personalization features, including instructions, are not available on work or school accounts." }, "sources": [ { "url": "https://support.google.com/gemini/answer/16598625?hl=en", "title": "Manage what Gemini remembers about you and customize responses", "short": "Manage what Gemini remembers about you and customize responses", "quotes": [ "Only available in the US. All users can add instructions for Gemini Apps.", "Enter the instructions you want Gemini Apps to apply to every chat." ] }, { "url": "https://support.google.com/gemini/answer/13594961?hl=en", "title": "Gemini Apps Privacy Hub", "short": "Gemini Apps Privacy Hub", "quotes": [ "Gemini Apps use your instructions (\"Saved info\" in some regions) to customize your experience and help you get things done, like completing scheduled actions and tasks. This data remains saved until you choose to delete it." ] }, { "url": "https://support.google.com/gemini/answer/18560919?hl=en", "title": "About the transition from Gems to skills", "short": "About the transition from Gems to skills", "quotes": [ "You can create as many skills as you want, but only 100 can be active at a time." ] }, { "url": "https://support.google.com/gemini/answer/15637730?hl=en", "title": "Get personalization in Gemini Apps", "short": "Get personalization in Gemini Apps", "quotes": [ "These features are not available while signed in to a work, school, or supervised account." ] } ] }, "context_window": { "free": { "v": "32K", "t": "Without an AI plan: 32k tokens." }, "paid": { "v": "128K / 1M", "t": "AI Plus: 128k tokens. AI Pro and AI Ultra: 1 million tokens. Deep Think: 192 thousand tokens." }, "team": { "v": "32K / 1M", "t": "32 thousand for Gemini as an additional service and Business Starter/Essentials tier; 1 million for Business Standard/Plus, Enterprise and AI add-ons." }, "sources": [ { "url": "https://support.google.com/gemini/answer/16275805?hl=en", "title": "Gemini Apps limits & upgrades for Google AI subscribers", "short": "Gemini Apps limits & upgrades for Google AI subscribers", "quotes": [ "Plan | Context window | Without an AI plan | 32k tokens | AI Plus | 128k tokens | AI Pro & AI Ultra | 1 million tokens (table cells)" ] }, { "url": "https://support.google.com/gemini/answer/14903178?hl=en", "title": "Upload & analyze files in Gemini Apps", "short": "Upload & analyze files in Gemini Apps", "quotes": [ "Important: If you use Deep Think, there is a 192 thousand token window." ] }, { "url": "https://support.google.com/gemini/answer/14620100?hl=en", "title": "Use Gemini Apps with a work or school Google Account", "short": "Use Gemini Apps with a work or school Google Account", "quotes": [ "Context Window | Context size | 32 thousand | 1 million (table cells: 32 thousand spans the 'additional service' and 'core service with Business Starter, Essentials, Enterprise Essentials, Frontline, Nonprofits' columns; 1 million spans 'Business Plus, Business Standard, Enterprise Plus, Enterprise Standard', 'AI Expanded Access' and 'AI Ultra Access')" ] } ] }, "file_limits": { "free": { "v": "10 files, 100 MB", "t": "Up to 10 files per prompt; 100 MB per file, 2 GB per video; 5 min total video, 10 min audio; rolling limits on chats with files." }, "paid": { "v": "10 files, 100 MB", "t": "Same per-file caps; Pro and Ultra extend video to 1 hour and audio to 3 hours and get higher upload limits." }, "team": { "v": "10 files, 100 MB", "t": "Same upload article applies; Drive uploads need admin to enable apps. Per-edition upload caps not documented." }, "sources": [ { "url": "https://support.google.com/gemini/answer/14903178?hl=en", "title": "Upload & analyze files in Gemini Apps", "short": "Upload & analyze files in Gemini Apps", "quotes": [ "Up to 10 files (subject to availability) can be uploaded in the same prompt. When uploading a folder, each file inside will count towards this limit.", "Each video can be up to 2 GB. All other supported file types can be up to 100 MB.", "Total video length can be up to 5 minutes. Upgrade to Google AI Pro or Google AI Ultra to extend total upload length to 1 hour.", "Total audio length can be up to 10 minutes. Upgrade to Google AI Pro or Google AI Ultra to extend total upload length to 3 hours.", "There are rolling limits for how much you can upload and analyze files in a period of time.", "To upload files from Google Drive, access to apps in Gemini must be enabled by your organization’s Workspace administrator." ] } ] }, "retention": { "free": { "v": "18 months", "t": "Activity auto-deletes after 18 months by default (3, 36 months or never). Keep Activity off or temporary chats: 72 hours. Reviewed chats: up to 3 years." }, "paid": { "v": "18 months", "t": "Activity auto-deletes after 18 months by default (3, 36 months or never). Keep Activity off or temporary chats: 72 hours. Reviewed chats: up to 3 years. Instructions stay until you delete them." }, "team": { "v": "Admin controls", "t": "Default 18 months; admins choose 3, 18 or 36 months or turn history off (then 72 hours). Vault rules can apply." }, "sources": [ { "url": "https://support.google.com/gemini/answer/13278892?hl=en", "title": "Manage & delete your activity in Gemini Apps", "short": "Manage & delete your activity in Gemini Apps", "quotes": [ "By default, your Gemini Apps activity older than 18 months is auto-deleted. You can turn off Auto-delete or change the auto-delete period to 3 or 36 months." ] }, { "url": "https://support.google.com/gemini/answer/13594961?hl=en", "title": "Gemini Apps Privacy Hub", "short": "Gemini Apps Privacy Hub", "quotes": [ "Temporary chats and chats you have when Keep Activity is off are retained with your account for 72 hours", "Chats reviewed by human reviewers (and related data like your language, device type, location info, or feedback) are not deleted when you delete your activity. Instead, they are retained for up to three years.", "This data remains saved until you choose to delete it." ] }, { "url": "https://support.google.com/a/answer/15706919?hl=en", "title": "Generative AI in Google Workspace Privacy Hub", "short": "Generative AI in Google Workspace Privacy Hub", "quotes": [ "When Gemini conversation history is off, new chats are saved in user accounts for up to 72 hours so Google can provide the service and process any user feedback.", "Admins can choose to automatically delete conversations after 3, 18, or 36 months. The default is 18 months." ] }, { "url": "https://knowledge.workspace.google.com/admin/generative-ai/gemini-app/enable-temporary-chats-in-gemini-app?hl=en", "title": "Control temporary chats and chat deletion in the Gemini App", "short": "Control temporary chats and chat deletion in the Gemini App", "quotes": [ "If your organization uses Google Vault for Gemini, your Vault retention rules apply to chat data, even if users start temporary chats or delete their conversations." ] } ] }, "training": { "free": { "v": "Yes, opt-out", "t": "Keep Activity is on by default (18+) and lets Google use chats to improve services, including training, with human review. Turn off Keep Activity to opt out." }, "paid": { "v": "Yes, opt-out", "t": "Keep Activity is on by default (18+) and lets Google use chats to improve services, including training, with human review. Turn off Keep Activity to opt out. Governed by the Keep Activity setting in Gemini Apps Activity. Temporary chats are not used for training." }, "team": { "v": "No", "t": "Core-service Workspace editions: chats and files not human reviewed or used to train models. Gemini as an additional service: may be used." }, "sources": [ { "url": "https://support.google.com/gemini/answer/13278892?hl=en", "title": "Manage & delete your activity in Gemini Apps", "short": "Manage & delete your activity in Gemini Apps", "quotes": [ "If you’re 18 or over, Keep Activity is on by default." ] }, { "url": "https://support.google.com/gemini/answer/13594961?hl=en", "title": "Gemini Apps Privacy Hub", "short": "Gemini Apps Privacy Hub", "quotes": [ "Google uses your activity to provide, develop, and improve its services (including training generative AI models), as well as to protect Google, its users, and the public with the help of human reviewers.", "Your future chats won’t appear in your Activity, and won’t be used to train our AI models, unless you choose to send Google feedback.", "Temporary chats are not used to train Google’s AI models." ] }, { "url": "https://support.google.com/gemini/answer/14620100?hl=en", "title": "Use Gemini Apps with a work or school Google Account", "short": "Use Gemini Apps with a work or school Google Account", "quotes": [ "Your chats and uploaded files in Gemini Apps won’t be reviewed by human reviewers or otherwise used to improve generative AI models.", "Your chats in Gemini Apps may be reviewed by human reviewers and used to improve Google's products, services, and machine-learning technologies." ] } ] }, "export_delete": { "free": { "v": "Yes", "t": "Export via Google Takeout (Gemini + My Activity > Gemini Apps). Delete any or all chats in Gemini Apps Activity; remembered facts go when their chats are deleted." }, "paid": { "v": "Yes", "t": "Export via Google Takeout (Gemini + My Activity > Gemini Apps). Delete any or all chats in Gemini Apps Activity; remembered facts go when their chats are deleted. Also edit or delete each Instruction for Gemini in Settings > Personal Intelligence." }, "team": { "v": "Admin controls", "t": "Admin setting 'Allow users to delete conversations' (default on without Vault). Chat export for work accounts not documented." }, "sources": [ { "url": "https://support.google.com/gemini/answer/16920332?hl=en", "title": "Download your Gemini Apps data", "short": "Download your Gemini Apps data", "quotes": [ "You can export and download your Gemini Apps data.", "To include your Gemini Gems data, check the box next to “Gemini.”" ] }, { "url": "https://support.google.com/gemini/answer/13278892?hl=en", "title": "Manage & delete your activity in Gemini Apps", "short": "Manage & delete your activity in Gemini Apps", "quotes": [ "All your Gemini Apps activity: Above your activity, click Delete All time." ] }, { "url": "https://support.google.com/gemini/answer/16598469?hl=en", "title": "Get personalization with memory of your past Gemini chats", "short": "Get personalization with memory of your past Gemini chats", "quotes": [ "To delete something that Gemini remembered about you, delete all chats with this info from Gemini Apps Activity." ] }, { "url": "https://support.google.com/gemini/answer/16598625?hl=en", "title": "Manage what Gemini remembers about you and customize responses", "short": "Manage what Gemini remembers about you and customize responses", "quotes": [ "Find the instructions you want to view, edit, or delete." ] }, { "url": "https://knowledge.workspace.google.com/admin/generative-ai/gemini-app/enable-temporary-chats-in-gemini-app?hl=en", "title": "Control temporary chats and chat deletion in the Gemini App", "short": "Control temporary chats and chat deletion in the Gemini App", "quotes": [ "For organizations that don't use Vault for Gemini Setting If the setting is on (default) If the setting is off Allow temporary chats Users can start temporary chats. Gemini does not log data for these chats. Feature is not available. Allow users to delete conversations Users can delete their conversations. Gemini deletes this data." ] }, { "url": "https://support.google.com/gemini/answer/14903178?hl=en", "title": "Upload & analyze files in Gemini Apps", "short": "Upload & analyze files in Gemini Apps", "quotes": [ "Only a Workspace administrator can delete Gemini Apps activity for a work or school account." ] } ] }, "temporary_chat": { "free": { "v": "Yes", "t": "'Temporary chat': not in Activity or recent chats, no personalization or memory, not used for training. Kept 72 hours." }, "paid": { "v": "Yes", "t": "'Temporary chat': not in Activity or recent chats, no personalization or memory, not used for training. Kept 72 hours. Gems and Connected Apps can't be used in a temporary chat." }, "team": { "v": "Admin controls", "t": "Admins can allow temporary chats; with Vault, they are logged per Vault rules. User help still says not available for work accounts." }, "sources": [ { "url": "https://support.google.com/gemini/answer/13275745?hl=en#temp_chats", "title": "Use Gemini Apps (Start a temporary chat)", "short": "Use Gemini Apps (Start a temporary chat)", "quotes": [ "You can start a temporary chat that won’t appear in your Gemini Apps Activity or your recent chats.", "When using a temporary chat you can't: Use Gems. Use Connected Apps and other integrated services that require the Keep Activity setting to be turned on. Get personalized responses. Save information for future personalization.", "A personal Google Account. This feature is not available for users signed in to a work or school Google Account." ] }, { "url": "https://support.google.com/gemini/answer/13594961?hl=en", "title": "Gemini Apps Privacy Hub", "short": "Gemini Apps Privacy Hub", "quotes": [ "Temporary chats and chats you have when Keep Activity is off are retained with your account for 72 hours", "Temporary chats are not used to train Google’s AI models." ] }, { "url": "https://knowledge.workspace.google.com/admin/generative-ai/gemini-app/enable-temporary-chats-in-gemini-app?hl=en", "title": "Control temporary chats and chat deletion in the Gemini App", "short": "Control temporary chats and chat deletion in the Gemini App", "quotes": [ "Allow temporary chats Users can start temporary chats. Gemini does not log data for these chats.", "Users can start temporary chats. Gemini logs and retains data for these chats based on your Vault rules." ] } ] } }, "copilot": { "saved_memories": { "free": { "v": "On by default", "t": "Copilot Memory saves key details; Saved memories toggle; delete one or all in Settings > Personalization. No capacity limit stated." }, "paid": { "v": "On by default", "t": "Same Copilot app memory for Microsoft 365 Personal, Family, Premium, Pro subscribers. No capacity limit stated." }, "team": { "v": "On by default", "t": "Copilot memory for Copilot Chat users with or without a license (preview). Admin Enhanced personalization control is on by default." }, "sources": [ { "url": "https://support.microsoft.com/en-us/privacy/microsoft-copilot/privacy-controls", "title": "Microsoft Copilot for individuals: your privacy controls and choices", "short": "Microsoft Copilot for individuals: your privacy controls and...", "quotes": [ "Microsoft Copilot can offer you tailored experiences by remembering key details and preferences from your conversations.", "Select the Delete icon next to any memory to remove it from Copilot Memory. If you want to delete all memories that Copilot has saved, select the Delete all memories button." ] }, { "url": "https://support.microsoft.com/en-us/microsoft-365-copilot/manage-copilot-memory-in-microsoft-365-copilot", "title": "Manage Copilot Memory in Microsoft Copilot", "short": "Manage Copilot Memory in Microsoft Copilot", "quotes": [ "Saving memories is On by default in Microsoft Copilot. If Copilot comes across information that seems important to remember, it asks you if you would like to save that information for future chats." ] }, { "url": "https://learn.microsoft.com/en-us/microsoft-365/copilot/copilot-personalization-memory", "title": "Manage Copilot personalization and memory (Microsoft Learn)", "short": "Manage Copilot personalization and memory (Microsoft Learn)", "quotes": [ "Copilot memory is available to Copilot Chat users with and without a Microsoft Copilot license.", "Enhanced personalization is the control that allows Copilot memory to be used by end-users. By default, Enhanced personalization is turned on .", "Copilot personalization and memory are in preview and subject to change." ] }, { "url": "https://www.microsoft.com/en-us/privacy/privacystatement#mainartificialintelligenceandmicrosoftcopilotmodule", "title": "Microsoft Privacy Statement (Last Updated: September 2026), Artificial Intelligence and Copilot capabilities", "short": "Microsoft Privacy Statement (Last Updated: September 2026), A...", "quotes": [ "For users in some markets, Microsoft Copilot can use your conversation history (including any memories you save) to personalize your experience." ] } ] }, "chat_history": { "free": { "v": "Yes", "t": "Copilot infers memories from past chats via the Chat history toggle; turning it off deletes inferences after 30 days." }, "paid": { "v": "Yes", "t": "Copilot infers memories from past chats via the Chat history toggle; turning it off deletes inferences after 30 days." }, "team": { "v": "On by default", "t": "Chat history (plus work insights with a work account) personalization; admin Enhanced personalization control is on by default." }, "sources": [ { "url": "https://support.microsoft.com/en-us/microsoft-365-copilot/how-microsoft-365-copilot-chat-history-works", "title": "How Microsoft Copilot Chat history works", "short": "How Microsoft Copilot Chat history works", "quotes": [ "Copilot may use context from previous chat conversations to improve future responses by making inferences about what is important to remember.", "Turn off the Chat history toggle. After 30 days, inferences that Copilot made from previous chats are deleted.", "If you're signed in with your work or school account, the toggle might say Chat history & work insights ." ] }, { "url": "https://support.microsoft.com/en-us/privacy/microsoft-copilot/privacy-controls", "title": "Microsoft Copilot for individuals: your privacy controls and choices", "short": "Microsoft Copilot for individuals: your privacy controls and...", "quotes": [ "Microsoft Copilot keeps your prior conversations with Copilot so you can revisit them or continue them at any time." ] }, { "url": "https://learn.microsoft.com/en-us/microsoft-365/copilot/copilot-personalization-memory", "title": "Manage Copilot personalization and memory (Microsoft Learn)", "short": "Manage Copilot personalization and memory (Microsoft Learn)", "quotes": [ "End-users that have the Enhanced personalization control turned off see the user-level controls for Custom instructions, Saved memories, and Chat history in Settings > Personalization as turned off." ] } ] }, "projects": { "free": { "v": "Not documented", "t": "Copilot Notebooks availability for the free consumer app is not stated." }, "paid": { "v": "Notebooks", "t": "Copilot Notebooks for Microsoft 365 Personal, Family, Premium, Pro. Reference cap for home plans not stated." }, "team": { "v": "Notebooks + Pages", "t": "Copilot Notebooks: licensed users ground on up to 300 references; Copilot Chat users up to 50." }, "sources": [ { "url": "https://support.microsoft.com/en-us/microsoft-365-copilot/frequently-asked-questions-about-microsoft-365-copilot-notebooks", "title": "Frequently asked questions about Microsoft Copilot Notebooks", "short": "Frequently asked questions about Microsoft Copilot Notebooks", "quotes": [ "Yes, Copilot Notebooks is available for Microsoft 365 Personal, Family, Premium, and Pro subscribers. Some features are not available for Personal, Family, and Premium plans like Capture and Mind maps." ] }, { "url": "https://support.microsoft.com/en-us/microsoft-365-copilot/add-references-to-your-microsoft-365-copilot-notebook", "title": "Add references to your Microsoft Copilot Notebook", "short": "Add references to your Microsoft Copilot Notebook", "quotes": [ "Copilot Notebooks is available to Microsoft Copilot and Copilot Chat licensed users. Accounts must have a SharePoint or OneDrive license (service plan) to create notebooks.", "While Microsoft Copilot users can add more than 300 references to their notebook, only up to the first 300 will be used for grounding. Copilot Chat users can add up to 50 references in their notebook and all 50 are used for grounding." ] }, { "url": "https://support.microsoft.com/en-us/microsoft-365-copilot/provide-custom-instructions-for-your-microsoft-365-copilot-notebook", "title": "Provide custom instructions for your Microsoft Copilot Notebook", "short": "Provide custom instructions for your Microsoft Copilot Notebook", "quotes": [ "When you start a notebook in Microsoft Copilot Notebooks, intelligent suggestions from your work data recommend content based on your notebook’s topic, and you can set instructions for Copilot to follow when delivering prompts." ] } ] }, "custom_instructions": { "free": { "v": "Yes", "t": "Custom instructions in Settings > Personalization (shared Copilot help article). Character limit not stated." }, "paid": { "v": "Yes", "t": "Custom instructions in Settings > Personalization (shared Copilot help article). Character limit not stated. Character limit not stated." }, "team": { "v": "Yes", "t": "Custom instructions; admins can disable via Enhanced personalization. Not discoverable by admins; user can export. No character limit stated." }, "sources": [ { "url": "https://support.microsoft.com/en-us/microsoft-365-copilot/customize-how-microsoft-365-copilot-responds-to-you", "title": "Customize how Microsoft Copilot responds to you", "short": "Customize how Microsoft Copilot responds to you", "quotes": [ "To add custom instructions for how Copilot responds to your prompts, complete the following steps:", "Find the Custom instructions tile." ] }, { "url": "https://support.microsoft.com/en-us/microsoft-365-copilot/personalize-what-microsoft-365-copilot-remembers", "title": "Personalize what Microsoft Copilot remembers", "short": "Personalize what Microsoft Copilot remembers", "quotes": [ "To further personalize how Copilot responds to you, create custom instructions that tell Copilot important information to remember, like your communication preferences." ] }, { "url": "https://learn.microsoft.com/en-us/microsoft-365/copilot/copilot-personalization-memory", "title": "Manage Copilot personalization and memory (Microsoft Learn)", "short": "Manage Copilot personalization and memory (Microsoft Learn)", "quotes": [ "Custom instructions aren't accessible, but can manually be exported by the user through Settings > Personalization ." ] } ] }, "context_window": { "free": { "v": "Not documented", "t": "No token context window is documented for the Copilot app." }, "paid": { "v": "Not documented", "t": "No token context window is documented for Microsoft 365 home plans." }, "team": { "v": "Not documented", "t": "No token context window is documented for Microsoft Copilot or Copilot Chat." }, "sources": [] }, "file_limits": { "free": { "v": "Not documented", "t": "File upload size or count limits are not stated for the consumer app." }, "paid": { "v": "Not documented", "t": "File upload size or count limits are not stated for home plans." }, "team": { "v": "Not documented", "t": "Microsoft says upload limits apply but gives no size or count. Uploaded files are stored in OneDrive for Business." }, "sources": [ { "url": "https://learn.microsoft.com/en-us/copilot/faq", "title": "Frequently asked questions about Microsoft Copilot Chat (Microsoft Learn)", "short": "Frequently asked questions about Microsoft Copilot Chat (Micr...", "quotes": [ "Standard access and file upload limits apply.", "Uploaded files are stored in a user's OneDrive for Business. Users can delete uploaded files at any time." ] }, { "url": "https://support.microsoft.com/en-us/microsoft-365-copilot/add-references-to-your-microsoft-365-copilot-notebook", "title": "Add references to your Microsoft Copilot Notebook", "short": "Add references to your Microsoft Copilot Notebook", "quotes": [ "While Microsoft Copilot users can add more than 300 references to their notebook, only up to the first 300 will be used for grounding. Copilot Chat users can add up to 50 references in their notebook and all 50 are used for grounding." ] } ] }, "retention": { "free": { "v": "Not documented", "t": "The new Copilot app (from 18 Aug 2026) states no period. The older app's FAQ said 18 months. You can delete chats at any time." }, "paid": { "v": "Not documented", "t": "The new Copilot app (from 18 Aug 2026) states no period for Microsoft 365 home plans either. You can delete chats at any time." }, "team": { "v": "Admin controls", "t": "Admins set Purview retention for Copilot interactions; Purview policies do not apply to memory. Saved memories kept until user deletes." }, "sources": [ { "url": "https://support.microsoft.com/en-us/microsoft-copilot/privacy-faq-for-microsoft-copilot", "title": "Privacy FAQ for Microsoft Copilot (older app version)", "short": "Privacy FAQ for Microsoft Copilot (older app version)", "quotes": [ "By default, we store conversation activity for 18 months. You can delete individual conversations or your entire conversation history at any time.", "An updated version of the Microsoft Copilot app for web, desktop, and mobile devices is available as of August 18, 2026. The information in this article applies only to the older version of the Microsoft Copilot app." ] }, { "url": "https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy", "title": "Data, Privacy, and Security for Microsoft Copilot (Microsoft Learn)", "short": "Data, Privacy, and Security for Microsoft Copilot (Microsoft...", "quotes": [ "Admins can also use Microsoft Purview to set retention policies for the data related to chat interactions with Copilot." ] }, { "url": "https://learn.microsoft.com/en-us/microsoft-365/copilot/copilot-personalization-memory", "title": "Manage Copilot personalization and memory (Microsoft Learn)", "short": "Manage Copilot personalization and memory (Microsoft Learn)", "quotes": [ "Retention policies and retention labels configured in Purview by organization admins don't apply to Copilot memory.", "Saved memories are retained until the end-user explicitly deletes the saved memory in Settings > Personalization . Deleting a chat doesn't delete saved memories that were generated from that chat.", "If the Enhanced personalization control is turned off at the admin-level, or if the Chat history control is turned off at the end-user level, then all details from chat history are deleted after 30 days." ] } ] }, "training": { "free": { "v": "No", "t": "New Copilot app: prompts, responses and file contents are not used to train foundation models. Older app used them unless you opted out." }, "paid": { "v": "No", "t": "Same for the Copilot app and for Copilot in Microsoft 365 apps for home." }, "team": { "v": "No", "t": "Prompts, responses and Microsoft Graph data are not used to train foundation LLMs." }, "sources": [ { "url": "https://support.microsoft.com/en-us/privacy/microsoft-copilot/activity-history", "title": "Microsoft Copilot for individuals: your activity history", "short": "Microsoft Copilot for individuals: your activity history", "quotes": [ "Prompts, responses, and your file contents when using the Microsoft Copilot app aren't used to train foundation models." ] }, { "url": "https://support.microsoft.com/en-us/privacy/copilot-in-microsoft-365-apps-for-home-your-data-and-privacy", "title": "Copilot in Microsoft 365 apps for home: your data and privacy", "short": "Copilot in Microsoft 365 apps for home: your data and privacy", "quotes": [ "Prompts, responses, and your file contents when using Copilot in Microsoft 365 apps aren't used to train foundation models." ] }, { "url": "https://support.microsoft.com/en-us/microsoft-copilot/privacy-faq-for-microsoft-copilot", "title": "Privacy FAQ for Microsoft Copilot (older app version)", "short": "Privacy FAQ for Microsoft Copilot (older app version)", "quotes": [ "Except for certain categories of users or users who have opted out, Microsoft uses data from Bing, MSN, Copilot, and interactions with ads on Microsoft for AI training." ] }, { "url": "https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy", "title": "Data, Privacy, and Security for Microsoft Copilot (Microsoft Learn)", "short": "Data, Privacy, and Security for Microsoft Copilot (Microsoft...", "quotes": [ "Prompts, responses, and data accessed through Microsoft Graph aren't used to train foundation LLMs, including those used by Microsoft Copilot." ] }, { "url": "https://support.microsoft.com/en-us/privacy/data-protection-when-using-microsoft-365-copilot-chat-for-work-or-school", "title": "Data protection when using Microsoft Copilot Chat for work or school", "short": "Data protection when using Microsoft Copilot Chat for work or...", "quotes": [ "Your prompts, including any work content you add to the prompt, and Copilot’s responses aren't used to train foundation models." ] } ] }, "export_delete": { "free": { "v": "Yes", "t": "Privacy dashboard: Export all activity history (CSV) or Delete all activity history. Delete single chats and memories in app." }, "paid": { "v": "Yes", "t": "Same dashboard, plus export of Copilot in Microsoft 365 apps and Copilot Chat activity history." }, "team": { "v": "Yes", "t": "Users delete activity history in My Account; admins search, export and delete memory via eDiscovery and Graph." }, "sources": [ { "url": "https://support.microsoft.com/en-us/privacy/manage-your-copilot-activity-history-in-the-privacy-dashboard", "title": "Manage your Copilot activity history in the privacy dashboard", "short": "Manage your Copilot activity history in the privacy dashboard", "quotes": [ "You can select either Export all activity history or Delete all activity history .", "Export all Copilot in Microsoft 365 apps activity history" ] }, { "url": "https://support.microsoft.com/en-us/privacy/microsoft-copilot/privacy-controls", "title": "Microsoft Copilot for individuals: your privacy controls and choices", "short": "Microsoft Copilot for individuals: your privacy controls and...", "quotes": [ "If you want to delete all memories that Copilot has saved, select the Delete all memories button." ] }, { "url": "https://support.microsoft.com/en-us/topic/76de8afa-5eaf-43b0-bda8-0076d6e0390f", "title": "Delete your Microsoft Copilot activity history", "short": "Delete your Microsoft Copilot activity history", "quotes": [ "Go to My Account > Data and Privacy > Data options and open the Copilot activity history section." ] }, { "url": "https://learn.microsoft.com/en-us/microsoft-365/copilot/copilot-personalization-memory", "title": "Manage Copilot personalization and memory (Microsoft Learn)", "short": "Manage Copilot personalization and memory (Microsoft Learn)", "quotes": [ "Admins can use eDiscovery and Microsoft Graph Explorer to search, export, and delete users' memory data." ] } ] }, "temporary_chat": { "free": { "v": "Yes", "t": "Temporary chat skips memory and personalization and is not shown in chat history (shared Copilot help article). Retention period not stated." }, "paid": { "v": "Yes", "t": "Temporary chat skips memory and personalization and is not shown in chat history (shared Copilot help article). Retention period not stated." }, "team": { "v": "Yes", "t": "Temporary chats may be retained under org retention policy and are discoverable by admins in Purview." }, "sources": [ { "url": "https://support.microsoft.com/en-us/microsoft-365-copilot/personalize-what-microsoft-365-copilot-remembers", "title": "Personalize what Microsoft Copilot remembers", "short": "Personalize what Microsoft Copilot remembers", "quotes": [ "If you want to chat without using or updating memory, you can Start a temporary chat . These conversations won’t access or store any personalized information. Also, the conversation won’t appear in your chat history and can’t be referenced or accessed later by you or Copilot.", "However, your organization’s data retention policy might require retaining temporary chat data. Your IT administrator might be able to access this data during the retention period." ] }, { "url": "https://learn.microsoft.com/en-us/microsoft-365/copilot/copilot-personalization-memory", "title": "Manage Copilot personalization and memory (Microsoft Learn)", "short": "Manage Copilot personalization and memory (Microsoft Learn)", "quotes": [ "Yes, admins can access temporary chats in Purview just like they can with regular chats." ] } ] } }, "perplexity": { "saved_memories": { "free": { "v": "Yes", "t": "Memory is described with no plan restriction; view, delete or clear all in Settings > Personalize. Default state and capacity not documented." }, "paid": { "v": "Yes", "t": "Same Memory feature for Pro and Max. Max users of Computer also get Brain, a memory system in research preview." }, "team": { "v": "Admin controls", "t": "Admins enable \"Reference saved memories\" org-wide; users can opt out. Memories belong to the org, not the user." }, "sources": [ { "url": "https://intercom.help/perplexity-ai/en/articles/10968016-memory", "title": "Memory", "short": "Memory", "quotes": [ "Memory (sometimes referred to as Personal Search) is a feature that allows Perplexity to remember details between your conversations, making your interactions more personalized and efficient.", "Click on \" Manage Memories\" to view and delete saved Memories.", "You can also clear all your memories at once by selecting the clear all button." ] }, { "url": "https://intercom.help/perplexity-ai/en/articles/11187416-which-perplexity-subscription-plan-is-right-for-you", "title": "Which Perplexity Subscription Plan is right for you?", "short": "Which Perplexity Subscription Plan is right for you?", "quotes": [ "Brain (Research Preview): Max subscribers using Perplexity Computer get access to Brain , a self-improving memory system that builds a working model of your projects, people, and files so Computer can act on what you've been doing." ] }, { "url": "https://intercom.help/perplexity-ai/en/articles/13654357-memory-for-enterprise-organizations", "title": "Memory for Enterprise Organizations", "short": "Memory for Enterprise Organizations", "quotes": [ "Reference saved memories: lets Perplexity save and use memories when responding. When this feature is disabled at the organization level, all previously generated memories are deleted as of that date, and no new memories are created.", "If an organization admin disables either setting at the organization level, it is also disabled for all users in the org. If an admin enables either setting, individual users can still choose to disable it on their own account.", "Memories created within an Enterprise organization belong to the organization, not the individual user." ] } ] }, "chat_history": { "free": { "v": "Yes", "t": "Memory can reference past searches (\"Search history\"), with its own toggle in Personalize. Plan limits and default not documented." }, "paid": { "v": "Yes", "t": "Same for Pro and Max: past questions and answers can be referenced and cited; separate toggle from saved memories." }, "team": { "v": "Admin controls", "t": "Admin setting \"Reference search library\"; if disabled org-wide it is off for all users." }, "sources": [ { "url": "https://intercom.help/perplexity-ai/en/articles/10968016-memory", "title": "Memory", "short": "Memory", "quotes": [ "By referencing Search history : In some scenarios it helps to reference past questions, answers and more to give you the most relevant response.", "You can toggle referencing memory and search history via your Personalize settings menu. When you turn either off, we’ll stop using memory or previous searches in future answers." ] }, { "url": "https://intercom.help/perplexity-ai/en/articles/13654357-memory-for-enterprise-organizations", "title": "Memory for Enterprise Organizations", "short": "Memory for Enterprise Organizations", "quotes": [ "Reference search library: lets Perplexity use previous searches when answering.", "If an organization admin disables either setting at the organization level, it is also disabled for all users in the org." ] } ] }, "projects": { "free": { "v": "Not documented", "t": "Spaces are documented, but no Free plan availability or file limit is stated." }, "paid": { "v": "Yes", "t": "Spaces with custom instructions and files: Pro up to 50 files per Space, Max up to 500; 50 MB per file; up to 5 contributors." }, "team": { "v": "Yes", "t": "Enterprise Pro: 500 files per Space; Enterprise Max: 5,000. Org file repository 500 files. Spaces do not use memories." }, "sources": [ { "url": "https://intercom.help/perplexity-ai/en/articles/10352961-what-are-spaces", "title": "What are Spaces?", "short": "What are Spaces?", "quotes": [ "Spaces let you configure custom instructions for every interaction within that Space", "Perplexity Pro subscribers can upload up to 50 files per Space. Enterprise Pro and Perplexity Max subscribers can upload up to 500 files per Space, while Enterprise Max subscribers can upload up to 5,000 files per Space.", "Paid users can upload files of up to 50 MB.", "Perplexity Pro and Perplexity Max users can invite up to five contributors per Space." ] }, { "url": "https://intercom.help/perplexity-ai/en/articles/12009761-enterprise-file-limits", "title": "Enterprise file limits", "short": "Enterprise file limits", "quotes": [ "Administrators can upload up to 500 files up to 50MB each to the organization’s shared repository." ] }, { "url": "https://intercom.help/perplexity-ai/en/articles/13654357-memory-for-enterprise-organizations", "title": "Memory for Enterprise Organizations", "short": "Memory for Enterprise Organizations", "quotes": [ "Spaces do not generate or use memories in responses." ] } ] }, "custom_instructions": { "free": { "v": "Yes", "t": "Settings > Personalization has a free-text \"Custom instructions\" field plus occupation, response length. No character limit documented." }, "paid": { "v": "Yes", "t": "Same account personalization, plus per-Space custom instructions. No character limit documented." }, "team": { "v": "Yes", "t": "Same personalization and Space instructions; no org-wide instruction feature or character limit documented." }, "sources": [ { "url": "https://intercom.help/perplexity-ai/en/articles/10352993-account-settings", "title": "Account Settings", "short": "Account Settings", "quotes": [ "Custom instructions: Free-text field for preferences, interests, and style.", "Personalization is where you give Perplexity context about you so responses feel tailored." ] }, { "url": "https://intercom.help/perplexity-ai/en/articles/10352961-what-are-spaces", "title": "What are Spaces?", "short": "What are Spaces?", "quotes": [ "Spaces let you configure custom instructions for every interaction within that Space" ] } ] }, "context_window": { "free": { "v": "Not documented", "t": "No token context window is stated for the Perplexity app." }, "paid": { "v": "Not documented", "t": "No token context window is stated for the app; long files are summarized to their most important parts." }, "team": { "v": "Not documented", "t": "No token context window is stated for Enterprise Pro or Enterprise Max." }, "sources": [] }, "file_limits": { "free": { "v": "Limited", "t": "\"Basic file uploads (limited)\"; 50 MB per file. Daily or per-thread counts for Free not documented." }, "paid": { "v": "50 MB", "t": "50 MB per file; Pro has increased upload rate limits; Spaces: Pro 50 files, Max 500. Exact weekly counts not documented." }, "team": { "v": "30 files per thread", "t": "30 files (50MB each) per thread upload, 4 images per query; 100/week Enterprise Pro, 1,000/week Enterprise Max." }, "sources": [ { "url": "https://intercom.help/perplexity-ai/en/articles/11187416-which-perplexity-subscription-plan-is-right-for-you", "title": "Which Perplexity Subscription Plan is right for you?", "short": "Which Perplexity Subscription Plan is right for you?", "quotes": [ "Basic file uploads (limited)", "Increased rate limits for file and attachment uploads and analysis" ] }, { "url": "https://intercom.help/perplexity-ai/en/articles/10354807-file-uploads", "title": "File Uploads", "short": "File Uploads", "quotes": [ "File size is limited to 50 MB for all file types." ] }, { "url": "https://intercom.help/perplexity-ai/en/articles/10352961-what-are-spaces", "title": "What are Spaces?", "short": "What are Spaces?", "quotes": [ "Perplexity Pro subscribers can upload up to 50 files per Space. Enterprise Pro and Perplexity Max subscribers can upload up to 500 files per Space, while Enterprise Max subscribers can upload up to 5,000 files per Space." ] }, { "url": "https://intercom.help/perplexity-ai/en/articles/12009761-enterprise-file-limits", "title": "Enterprise file limits", "short": "Enterprise file limits", "quotes": [ "Enteprise Pro and Max users can attach up to 30 files (up to 50MB each) to a single Thread, up to to a maximum of 100 per week ( Enterprise Pro ) or 1,000 per week ( Enterprise Max ).", "Additionally, up to 4 images can be attached per query." ] } ] }, "retention": { "free": { "v": "Until deleted", "t": "Kept while account is active; account deletion completes in 30 days. Thread files 30 days (one article says 90). Incognito 24 hours." }, "paid": { "v": "Until deleted", "t": "Kept while account is active; account deletion completes in 30 days. Thread files 30 days (one article says 90). Incognito 24 hours. Deleted memories may be logged up to 30 days. Logged-out threads expire after 14 days." }, "team": { "v": "Admin controls", "t": "Thread files deleted after 7 days. Custom thread retention for orgs with 50+ seats or 1 Enterprise Max seat." }, "sources": [ { "url": "https://intercom.help/perplexity-ai/en/articles/10354873-how-long-does-perplexity-retain-my-search-history-profile-data-and-personal-information", "title": "How long does Perplexity retain my search history, profile data, and personal information?", "short": "How long does Perplexity retain my search history, profile da...", "quotes": [ "We retain your personal information as long as your account is active. If you delete your account, your personal information will be removed from our servers within 30 days." ] }, { "url": "https://intercom.help/perplexity-ai/en/articles/10354939-what-s-the-difference-between-typing-a-question-and-uploading-a-file-or-image", "title": "What’s the difference between typing a question and uploading a file or image?", "short": "What’s the difference between typing a question and uploading...", "quotes": [ "uploaded files are retained for 30 days (7 days for Enterprise Pro users)" ] }, { "url": "https://intercom.help/perplexity-ai/en/articles/10354810-security-and-privacy-with-file-uploads", "title": "Security and Privacy with File Uploads", "short": "Security and Privacy with File Uploads", "quotes": [ "These are retained for 90 days (7 days for Enterprise users)." ] }, { "url": "https://intercom.help/perplexity-ai/en/articles/10968016-memory", "title": "Memory", "short": "Memory", "quotes": [ "We may retain a log of cleared memories for up to 30 days for the purposes of safety, debugging, and ensuring memories aren’t re-created immediately after deletion." ] }, { "url": "https://intercom.help/perplexity-ai/en/articles/12637451-where-did-my-threads-go", "title": "Where did my threads go?", "short": "Where did my threads go?", "quotes": [ "Incognito threads are private conversations that expire after 24 hours, use for sensitive queries you don't need to save.", "These anonymous threads expire after 14 days and are not recoverable." ] }, { "url": "https://intercom.help/perplexity-ai/en/articles/11652701-data-retention-for-enterprise", "title": "Data Retention for Enterprise", "short": "Data Retention for Enterprise", "quotes": [ "Files attached to Threads are automatically deleted after seven days.", "Please note, these advanced security features are exclusive to Enterprise organizations with 50 seats or more, or with at least one Enterprise Max user." ] }, { "url": "https://intercom.help/perplexity-ai/en/articles/13654357-memory-for-enterprise-organizations", "title": "Memory for Enterprise Organizations", "short": "Memory for Enterprise Organizations", "quotes": [ "Deleted memories may be retained for up to 30 days for safety, debugging, and preventing immediate re-creation." ] } ] }, "training": { "free": { "v": "Yes, opt-out", "t": "\"AI data retention\" is on by default; turn it off in Account settings > Preferences. Opt-out only covers data after that date." }, "paid": { "v": "Yes, opt-out", "t": "Same for Pro and Max: AI data retention toggle in Preferences. Memory content may also be used to improve models." }, "team": { "v": "No", "t": "Enterprise data, including memory content, is never used for AI training." }, "sources": [ { "url": "https://intercom.help/perplexity-ai/en/articles/11564572-data-collection-at-perplexity", "title": "Data Collection at Perplexity", "short": "Data Collection at Perplexity", "quotes": [ "For Free , Perplexity Pro and Perplexity Max users, AI Data Retention is enabled by default. However, these users can control whether their data is used for AI model training.", "Locate the AI data retention toggle", "Opt-outs only apply to data collected after the opt-out date", "Perplexity Enterprise data is never used for AI training purposes." ] }, { "url": "https://intercom.help/perplexity-ai/en/articles/10968016-memory", "title": "Memory", "short": "Memory", "quotes": [ "We may use content from memory to improve our models for everyone." ] }, { "url": "https://intercom.help/perplexity-ai/en/articles/13654357-memory-for-enterprise-organizations", "title": "Memory for Enterprise Organizations", "short": "Memory for Enterprise Organizations", "quotes": [ "Perplexity never uses memory content to improve models for Enterprise users." ] } ] }, "export_delete": { "free": { "v": "Delete only", "t": "Delete single memories or clear all, delete threads or all threads, delete account. No self-serve data export (access via support)." }, "paid": { "v": "Delete only", "t": "Delete single memories or clear all, delete threads or all threads, delete account. No self-serve data export (access via support). Individual threads can be exported to PDF for sharing; no full-account or memory export documented." }, "team": { "v": "Admin controls", "t": "Users can delete individual or all memories; admins can force deletion and set retention. Org export not documented." }, "sources": [ { "url": "https://intercom.help/perplexity-ai/en/articles/10968016-memory", "title": "Memory", "short": "Memory", "quotes": [ "You can clear any specific memory at any time in settings by clicking on the trash icon (see image above). You can also clear all your memories at once by selecting the clear all button." ] }, { "url": "https://intercom.help/perplexity-ai/en/articles/11564562-self-serve-data-deletion", "title": "Self-Serve Data Deletion", "short": "Self-Serve Data Deletion", "quotes": [ "Select \"Delete all threads\"" ] }, { "url": "https://intercom.help/perplexity-ai/en/articles/10354879-account-deletion", "title": "Account Deletion", "short": "Account Deletion", "quotes": [ "All account and personal data will be permanently deleted 30 days after deletion." ] }, { "url": "https://intercom.help/perplexity-ai/en/articles/11564568-gdpr-compliance-at-perplexity", "title": "GDPR Compliance at Perplexity", "short": "GDPR Compliance at Perplexity", "quotes": [ "Note: We currently do not support the right to Right to Access for self serve." ] }, { "url": "https://intercom.help/perplexity-ai/en/articles/10354810-security-and-privacy-with-file-uploads", "title": "Security and Privacy with File Uploads", "short": "Security and Privacy with File Uploads", "quotes": [ "If you'd like to share the thread without including any attachments, you can use our export feature to PDF to share the thread easily with others." ] }, { "url": "https://intercom.help/perplexity-ai/en/articles/13654357-memory-for-enterprise-organizations", "title": "Memory for Enterprise Organizations", "short": "Memory for Enterprise Organizations", "quotes": [ "You can search, edit, or delete individual memories, or use the Delete all memories option to clear everything at once." ] }, { "url": "https://intercom.help/perplexity-ai/en/articles/11564572-data-collection-at-perplexity", "title": "Data Collection at Perplexity", "short": "Data Collection at Perplexity", "quotes": [ "Admin controls : Organizations with 50+ Enterprise Pro seats or 1 Enterprise Max seat can set custom data retention periods and force deletion at any time" ] } ] }, "temporary_chat": { "free": { "v": "Incognito", "t": "Incognito mode: memory and search history off, not used in memory, threads expire within 24 hours. Training use not stated." }, "paid": { "v": "Incognito", "t": "Same Incognito mode for Pro and Max." }, "team": { "v": "Incognito", "t": "Incognito searches are never stored; admins can enforce Incognito for all searches by disabling search history." }, "sources": [ { "url": "https://intercom.help/perplexity-ai/en/articles/10968016-memory", "title": "Memory", "short": "Memory", "quotes": [ "Memory and previous searches are always off when using incognito mode, and questions asked in incognito are not retained or used in memory ever." ] }, { "url": "https://intercom.help/perplexity-ai/en/articles/12639758-incognito-mode-troubleshooting", "title": "Incognito Mode Troubleshooting", "short": "Incognito Mode Troubleshooting", "quotes": [ "All incognito threads expire within 24 hours and are not recoverable." ] }, { "url": "https://intercom.help/perplexity-ai/en/articles/13654357-memory-for-enterprise-organizations", "title": "Memory for Enterprise Organizations", "short": "Memory for Enterprise Organizations", "quotes": [ "No. Memory and search history are always off in Incognito mode, and searches made in Incognito are never stored." ] }, { "url": "https://intercom.help/perplexity-ai/en/articles/11187708-data-retention-and-privacy-for-enterprise-organizations-and-users", "title": "Data Retention and Privacy for Enterprise Organizations and Users", "short": "Data Retention and Privacy for Enterprise Organizations and U...", "quotes": [ "When disabled, 'Incognito Mode' is enforced for all searches." ] } ] } } }, "context_tokens": { "chatgpt": { "free": { "tokens": 27000, "label": "27K (Instant)" }, "paid": { "tokens": 400000, "label": "up to 400K (Pro)" }, "team": null }, "claude": { "free": { "tokens": 1000000, "label": "up to 1M" }, "paid": { "tokens": 1000000, "label": "200K to 1M" }, "team": { "tokens": 1000000, "label": "200K to 1M" } }, "gemini": { "free": { "tokens": 32000, "label": "32K" }, "paid": { "tokens": 1000000, "label": "128K to 1M" }, "team": { "tokens": 1000000, "label": "32K to 1M" } }, "copilot": { "free": null, "paid": null, "team": null }, "perplexity": { "free": null, "paid": null, "team": null } }, "changelog": [ { "date": "2026-10-07", "items": [ { "text": "First edition. All 150 cells (5 assistants, 10 features, 3 plan groups) checked against the vendors' own pages." }, { "text": "Claude, 25 Aug 2026: one memory across chat and Cowork, editable memory topics, sensitive topics left out unless you opt in, and memory off by default for Team and Enterprise members.", "url": "https://support.claude.com/en/articles/12138966-release-notes" }, { "text": "Claude, 2 Mar 2026: memory from chat history opened to all users, including Free.", "url": "https://support.claude.com/en/articles/12138966-release-notes" }, { "text": "Gemini, 30 Sep 2026: skills rolled out in Gemini chat. Gems move to skills from November 2026 on personal accounts, March 2027 on Workspace business and June 2027 on education.", "url": "https://support.google.com/gemini/answer/18560919?hl=en" }, { "text": "Gemini, 26 Mar 2026: you can import memories and chat history from other AI apps into Gemini.", "url": "https://gemini.google/release-notes/?hl=en" }, { "text": "Gemini: a Google AI Plus tier with a 128K token context window now sits between the free app (32K) and Pro or Ultra (1M).", "url": "https://support.google.com/gemini/answer/16275805?hl=en" }, { "text": "Copilot, 18 Aug 2026: a new Microsoft Copilot app with its own privacy pages. Microsoft says prompts, responses and files in the new app are not used to train foundation models.", "url": "https://support.microsoft.com/en-us/privacy/microsoft-copilot/activity-history" }, { "text": "Copilot: Microsoft 365 Copilot is now called Microsoft Copilot, and Microsoft 365 Copilot Chat is now Microsoft Copilot Chat.", "url": "https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy" }, { "text": "Perplexity, 18 Jun 2026: memory for Enterprise organizations, with admin controls. Memories created in an organization belong to the organization, not the person.", "url": "https://intercom.help/perplexity-ai/en/articles/13654357-memory-for-enterprise-organizations" } ] } ] }